But interestingly they call my friend who stayed at the room across from us the next day saying they apologize for the leak, but we were the room with the leak so the whole company feels very disorganized. When we get to our hotel room, the room itself is very large, nice, clean, but there was water leaking out the side of the bathroom, we informed the front desk the first day but we didn’t get a room change, instead they had someone come to dry up the floor but the water starts sipping out again overnight, so we had to use a towel to cover the leaks, but because our stay was short, we did not insist on the room change the next day.

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And then there are the big-name entertainers, everyone from Ringo Starr to Snoop Dogg, who draw thousands of fans. The nightly entertainment in the many lounges is levels above the usual Punta Cana offerings. Despite its size, the hotel, particularly its sensual suites, can be romantic. And then there's the Rock Spa, a 68,000-square-foot, bi-level facility. This 121-acre property has one of the Caribbean’s largest casinos. Overall food is better than most area AIs, and a new Kids' Program appeals to the family market. Because of the resort's sprawl, you have to be shuttled from the beach or to the lobby, and transportation waits can be long. The oversized rooms and suites are deluxe, but you need to decide if you’d prefer to be where the action is-closer to reception, restaurants, and the casino-or closer to the beach. Hard Rock's first all-inclusive property has its own unique identity, different from any other Dominican resort, and it's a great choice if you want nightlife and a busy, fun atmosphere.

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